Terms & Conditions Last updated: February 24, 2026
Company Details Name: ROAS TRADING B.V. Address: Bloemstraat 13, 1016KV, Amsterdam, The Netherlands KVK: 78044073
- General These terms and conditions (“Terms”) govern your use of the website roaslabs.ai and all services provided by ROAS Agency, based in Amsterdam, Netherlands. By accessing our website or using our services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you must not use our website or services.
- Definitions “ROAS Agency” refers to the company operating roaslabs.ai and its associated services “Services” refers to all products and services offered, including ROAS Academy, ROAS Portal, ROAS Agency, and ROAS AI “Client” refers to any individual or entity that engages with our services “User” refers to any visitor of the website
- Services ROAS Agency offers the following services:
ROAS Academy — Structured advertising education and training ROAS Portal — Self-service advertising platform and dashboard ROAS Agency — Managed advertising services across Meta, Google, and TikTok ROAS AI — AI-powered campaign optimization and insights Agency Ad Accounts — Access to enterprise-tier advertising accounts
The specific scope, deliverables, and pricing of services will be outlined in a separate service agreement or order form agreed upon by both parties.
- Agreement & Term A binding agreement is established upon written confirmation (including email) by both parties or upon payment of applicable fees.
The initial collaboration period is as specified in the service agreement (typically 3 months) After the initial period, the agreement automatically renews on a month-to-month basis Either party may terminate with 30 days’ written notice after the initial period Termination does not affect obligations incurred prior to the termination date
- Payment Terms All fees are due as specified in the service agreement Invoices are payable within 14 days of issuance unless otherwise agreed Late payments may incur interest at a rate of 1.5% per month All prices are exclusive of applicable taxes unless stated otherwise Ad spend budgets are billed separately and are non-refundable once spent on advertising platforms
- Refund Policy Refund eligibility depends on the service type:
ROAS Academy: 14-day money-back guarantee from the date of purchase Managed services: No refunds for services already rendered. Pro-rated refunds may apply for unused portions of prepaid periods Ad spend: Ad spend committed to advertising platforms is non-refundable Platform subscriptions: Cancellations take effect at the end of the current billing period
- Client Responsibilities The Client agrees to:
Provide accurate and complete information required for service delivery Comply with all applicable advertising platform policies (Meta, Google, TikTok) Ensure advertised products and services are legal and comply with applicable laws Maintain timely communication and provide required approvals Not engage in fraudulent, deceptive, or illegal advertising practices
- Disclaimer of Guarantees Important: ROAS Agency does not guarantee specific advertising results, including but not limited to:
Specific ROAS, revenue, or conversion targets Freedom from advertising account suspensions, restrictions, or bans Specific ad approval rates or review times Traffic volumes, click-through rates, or cost-per-acquisition targets
Advertising results are influenced by many factors beyond our control, including market conditions, competition, platform algorithm changes, product quality, and seasonal trends. Case studies and testimonials on our website represent specific client outcomes and should not be interpreted as guaranteed results.
- Limitation of Liability To the maximum extent permitted by applicable law:
ROAS Agency’s total liability for any claims arising from or related to our services shall not exceed the total fees paid by the Client in the 3 months preceding the claim ROAS Agency shall not be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits or revenue ROAS Agency is not liable for actions taken by advertising platforms, including account suspensions, policy changes, or service disruptions ROAS Agency is not liable for losses resulting from Client’s failure to follow recommendations or platform policies
- Intellectual Property All content on the ROAS Agency website, including text, graphics, logos, software, and training materials, is the intellectual property of ROAS Agency and is protected by copyright and other intellectual property laws.
Clients retain ownership of their business data and creative assets Campaign strategies and methodologies developed by ROAS Agency remain our intellectual property Academy course materials are licensed for personal use only and may not be redistributed
- Confidentiality Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the engagement. This obligation survives termination of the agreement for a period of 2 years.
- Governing Law & Disputes These Terms are governed by the laws of the Netherlands. Any disputes arising from or in connection with these Terms shall be submitted to the competent court in Amsterdam, Netherlands.
Before initiating legal proceedings, both parties agree to attempt resolution through good-faith negotiation for a period of at least 30 days.
- Changes to These Terms ROAS Agency reserves the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.
- Contact For questions about these terms, please contact us at info@roastrading.nl.